The Joint Commission (TJC)
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Program cuts 30-day readmit rate to 10.6%
After St. Rose Hospital in Hayward, CA, started its readmission reduction program, the community hospitals 30-day readmission rate for all diagnoses dropped by 37% and the 90-day readmission rate declined by 43%. -
CMS calls a temporary halt to the RA program
The Centers for Medicare & Medicaid Services (CMS) has announced a pause in the Recovery Auditor program while it develops new contracts with the auditors, and so the auditors can complete all claims reviews before the current contracts expire. -
Are you ready for ICD-10 implementation?
Implementation of ICD-10 has been postponed until Oct. 1, 2015, and all claims submitted after that point must use the new coding system. -
Patient Transitions — It’s Not Just Discharge Planning Anymore
Prior to the advent of the inpatient prospective payment system (IPPS), the discharge planning process was simpler and slower. Patients generally stayed in the hospital until they were well and then went home. -
Ask these questions before estimate given
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Observe body language of your applicants
It shows how they really feel about the job -
Access applicants: Are they patient-friendly?
Customer service is the number one skill for patient access applicants, according to patient access leaders. -
`Training buddies’ can improve morale
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HHS to survey 1,200 — Audits might follow
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High deductibles are adding to bad debt
Many patients will be unable to pay