The Joint Commission (TJC)
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Quality care is missing from most education efforts
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DM certification available from JCAHO
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Drug Coding Advisor: Coders need to be aware of major changes to C codes
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DRG Coding Advisor: ED code changes need more detailed documentation
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Fair atmosphere promotes complementary therapy
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Fancy charts not needed to ensure positive survey
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Reach out and teach with kiosks
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One book standardizes and consolidates teaching
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Persistence pays off when fixing the pieces to the continuum of care puzzle
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Teaching skills every staff educator should master