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Fifty percent of data breaches are related to theft of portable or easily moved devices such as laptops, flash drives, and desktop computers, according to the most recent report from the Health Information Trust Alliance, a national consortium of healthcare professionals that focuses on healthcare data security.
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Eleven new questions and updated answers to other questions about the Meaningful Use Incentive Program can be found on the Centers for Medicare and Medicaid Services (CMS) web site.
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It's not possible to gauge the full impact that the Patient Protection and Affordable Care Act (PPACA) will have on patient identification processes, says Robin Ten Eyck, CHAM, director of patient access at Sound Shore Health System in New Rochelle, NY.
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Did you invest a lot of time and energy training a new registrar, only to have her turn around and leave your department?
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Annual employee satisfaction surveys conducted annually by Greater Baltimore (MD) Medical Center have told Jeanne Day, RHIA, CHAM, director of medical records and patient access, a lot about her staff.
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At University of California San Diego Medical Center, members of the patient access staff participate in the organization's Clinical Excellence Staff Incentive Plan, which gives them an opportunity to earn additional pay for meeting specific goals, says Brenda M. Lamb, assistant director of admissions and patient access.
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The Medical Center of Central Georgia in Macon was an early adopter of registration kiosks, says Jane Gray, CPA, FACHE, FHFMA, assistant vice president for the revenue cycle. When they were first implemented in 2007, she says, other hospitals were skeptical they could work.
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"I can't pay today." "That's ridiculous. I never had to do that before." "Just bill me for it."
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More often, registrars are finding themselves in the difficult position of educating patients about their insurance coverage, according to Steph Collins, manager of patient access at Fairview Northland Health Services in Princeton, MN.
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Good health practices begin within hours of birth when mothers start learning how to properly feed their newborn baby.