The Joint Commission (TJC)
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SW follows patients with discharge challenges
Patients at Medical City Dallas Hospital who are likely to have discharge challenges are assigned a dedicated social worker who spends time with patients and family members and starts to identify resources early in the stay. -
`Balance billing' leaves patients shocked
In emergent situations, paperwork is often the last thing on a patient's mind. -
CMS' two-midnight rule: Who must sign off?
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Establish rapport with payer reps
Patient access managers must stay in contact with their assigned provider representatives and establish a good working relationship with these individuals. -
Extra steps needed for 'exchange' plans
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Patients create their own estimates
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NAHAM to hold annual conference
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Successful `first run' at e-learning
Modules will be tweaked, updated -
Two extra hours to 'shadow' staff
Trainers reallocated from classroom -
Clinical information coming into play
Payers are looking at medical necessity