-
-
Patient access leaders say the Medicare as Secondary Payer Questionnaire (MSPQ) remains a major educational challenge in their departments, despite more than half of hospital revenue potentially at stake.
-
When updating outdated job descriptions, patient access leaders are finding it helpful to get input from employees on their responsibilities and to prepare for questions about salary increases.
-
-
If patient access employees give incorrect information on a patient's out-of-pocket responsibility, the result will be dissatisfaction, refunds, and lost revenue.
-
For the last 10 years, Memorial Hermann Hospital in Houston has been on a journey to make the only two scores that matter 100 and zero.
-
The Centers for Medicare & Medicaid Services (CMS) has started pilot testing of two more survey tools to go with the infection control pilot it began testing last year.
-
Everyone has a great idea for reducing read-missions and improving transitions of care. The literature is full of it.
-
More than 1,000 alarms per patient per stay. Thats what one unit at Johns Hopkins Hospital in Baltimore estimated nurses heard.
-
For the last three years, McKay-Dee Hospital a 325-licensed-bed teaching hospital in Ogden, UT has made the cut for Modern Healthcares 100 Top Hospitals.
