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Its not only important to create educational handouts that patients will read; it is equally vital that health care professionals use the materials.
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Great Plains Regional Medical Center in North Platte, NE, has a materials review process in place that ensures handouts are medically correct and professional. Yet the review process didnt include consumers until last year when the public relations committee decided their input was vital.
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One way to dispel myths consumers have about health care is to make sure that the staff who work with patients are educated on the topics that cause confusion, says Eileen Murray, RN, BSN, a neonatal educator at Childrens Healthcare of Atlanta, Egleston Campus.
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Final OPPS rule increases spending
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Palmetto Health Baptist Hospital in Columbia, SC, has replaced its old embosser card technology with a Patient Link Up Enterprise (PLUE) system that has eliminated costly preprinted forms and increased the clarity and accuracy of the patient data flow, says Charlene Cathcart, director of admissions and registration.
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When shopping for an inventory system, look for one that addresses the specific needs of your facility, suggests Terri Gatton, RN, CNOR, administrator of the Zanesville (OH) Surgery Center. Otherwise, youll invest too much time and money in a new system to try something that may not be designed for surgery, she adds.
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Making sure patients without an insurance plan for prescription drugs get the medications they need is an increasing challenge, case managers and discharge planners tell Discharge Planning Advisor.
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A couple of years ago, Lisa Zerull, RN, MS, the force behind the dramatically successful community nurse case management (CNCM) program at Valley Health System in Winchester, VA, faced a new challenge: She was informed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) that it would begin surveying the program based on the agencys home care standards, in conjunction with the health systems home health program.
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Twenty million ambulatory care patient records will be connected as part of an early warning system for terrorism-related illness outbreaks.