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Would it surprise you to know that your emergency department (ED) may be missing out on $250,000 per year of legitimate payments?
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Spaulding Rehabilitation Hospital in Boston first implemented its new electronic data system two years ago, solely to replace the existing hospital information system for business operations.
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When shopping for an inventory system, look for one that addresses the specific needs of your facility, suggests Terri Gatton, RN, CNOR, administrator of the Zanesville (OH) Surgery Center. Otherwise, youll invest too much time and money in a new system to try something that may not be designed for surgery, she adds.
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Palmetto Health Baptist Hospital in Columbia, SC, has replaced its old embosser card technology with a Patient Link Up Enterprise (PLUE) system that has eliminated costly preprinted forms and increased the clarity and accuracy of the patient data flow, says Charlene Cathcart, director of admissions and registration.
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Final OPPS rule increases spending
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One way to dispel myths consumers have about health care is to make sure that the staff who work with patients are educated on the topics that cause confusion, says Eileen Murray, RN, BSN, a neonatal educator at Childrens Healthcare of Atlanta, Egleston Campus.
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Great Plains Regional Medical Center in North Platte, NE, has a materials review process in place that ensures handouts are medically correct and professional. Yet the review process didnt include consumers until last year when the public relations committee decided their input was vital.
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Its not only important to create educational handouts that patients will read; it is equally vital that health care professionals use the materials.
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Although 20 million people are at risk for chronic kidney disease, most arent even aware of the potential health threat, according to the National Kidney Foundation based in New York City.
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Patient education managers should make outcomes measurement a high priority, says Barbara Moore, MPA, CPHQ, an instructor at the Amarillo (TX) Veterans Affairs Health Care System. These measurements are important when seeking funding for a new program or resources as well as renewed funding. Administrators want to know if the programs are worth funding, if they are effective, she explains.
