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Brown County General Hospital more than doubled its up-front cash collections over the past year by offering incentives to both registrars and their bosses, says Barb Dailey, patient access director at the Georgetown, OH, facility.
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As reimbursement levels fall, hospital managers are faced with the task of improving profit levels. Because increasing volume can increase profits, managers often look toward increasing the number of cases that can be handled within the workday.
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Brown County General Hospital more than doubled its upfront cash collections over the past year by offering incentives to both registrars and their bosses, says Barb Dailey, patient access director at the Georgetown, OH, facility.
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Thinking about ways to recruit access personnel and to give them the extensive education they need to do the job, Pam Partlow, RN, manager of central scheduling and registration at Southern Ohio Medical Center in Portsmouth, had an inspiration that led to a solution for both problems.
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When Southern Ohio Medical Center in Portsmouth received the Ohio Award for Excellence (OAE) in September 2002, indications are that it had a lot to do with the hospitals proactive registration and central scheduling department.
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CDC recommends use of alcohol hand rubs; Promotion of events on patient education; Share your success stories.
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Many people see chiropractors to help control back or joint pain, but usually by the time pain appears as a symptom a large amount of joint degeneration has taken place, says Scott Bautch, DC, past president of the Occupational Health Council for the Arlington, VA-based American Chiropractic Association and a practicing chiropractor in Wausau, WI.
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Written handouts work best when used as a supplement to reinforce personal instruction that is given verbally.
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Patient education managers should make outcomes measurement a high priority, says Barbara Moore, MPA, CPHQ, an instructor at the Amarillo (TX) Veterans Affairs Health Care System. These measurements are important when seeking funding for a new program or resources as well as renewed funding. Administrators want to know if the programs are worth funding, if they are effective, she explains.
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Although 20 million people are at risk for chronic kidney disease, most arent even aware of the potential health threat, according to the National Kidney Foundation based in New York City.