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The Joint Commission (TJC)

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  • Use tools to collect with high-deductible plans

    To collect from patients with high-deductible plans, these tools must be available at the point of service, says Gerilynn Sevenikar, vice president of patient financial services at Sharp HealthCare in San Diego:
  • Here is how patient access areas are handling Ebola screening

    Patient access staff at St. Francis Hospital and Medical Center in Hartford, CT, ask these Ebola screening questions at all access points, including pre-registration, call centers, and arrival areas.
  • More hospitals make Top Performer status

    It’s one of those cases where the focus is distinctly on the cup half-full: More than 1,200 hospitals, or just about 37% of those accredited by The Joint Commission, achieved Top Performer status on 2013 accountability measure data. That’s an increase of more than 11% from last year. This is good. But it still means that just about two-thirds of the hospitals The Joint Commission accredits don’t meet that mark.
  • Top 10 tech hazards include new worries

    If you look at the previous iterations of ECRI Institute’s top 10 tech hazards lists, you will see some items that seem to make the list every year.
  • What makes a Baldrige winner?

    There is nobody who walks the path to the NIST Malcolm Baldrige Quality Excellence award and calls it a sprint. It is something deliberately undertaken with some knowledge that it will be a matter of years before you have any real chance of being one of the organizations named a winner.
  • Workers’ comp, quarantines will be difficult

    Relying on the authority of the Centers for Disease Control and Prevention (CDC) for infection control procedures should be safe, even if the CDC later proves to be wrong, suggests Jane J. McCaffrey, MHSA, CIC, DASHRM, a risk management consultant in Easley, SC, and a past president of American Society for Healthcare Risk Management. However, that statement does not diminish the hospitals obligation to properly train staff on protocols and provide the necessary equipment, she says.
  • Insurers respond: New Ebola coverage, exclusions

    Insurers are quick to see the needs and the danger in a problem such as Ebola care, and some already are responding with coverage options for potential losses. Some also are looking for ways to avoid paying for those losses.
  • MERS at hospital revealed Ebola lessons

    One hospitals experience with another deadly infectious disease revealed lessons for how hospitals can respond to Ebola, say two healthcare attorneys who helped that facility through the incident. The key is preparation.
  • Delayed diagnosis, then workplace infections

    This summary of Texas Health Presbyterian Hospital Dallas experience with the first Ebola patient in the United States is compiled from statements and data provided by the hospital and the Centers for Disease Control and Prevention (CDC):
  • Appellate court affirms verdict of $20.6 million in birth injury case

    The patient, an adult woman, was admitted to a hospital in early September 2002, approximately two months before her due date. She was diagnosed with preeclampsia by an obstetrician, and the obstetrician decided to induce labor rather than perform a caesarean section.