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A focus on the outpatient surgery building, quality improvement, and an emphasis on credentialing processes were priorities for surveyors from the Association for the Accreditation of Ambulatory Health Care who visited two ambulatory surgery centers this year.
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Asking a patient to remove a treasured wedding ring or body jewelry that defines their persona is not easy. However, with the increased focus on patient safety and the risks for injury posed by jewelry, as well as the increase in the popularity of piercings and body jewelry, many outpatient program managers are looking at ways to improve their policies to address all situations.
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Education and competency testing for all employees and physicians regarding pandemics should be mandatory, according to new guidance from the Association of periOperative Registered Nurses (AORN).
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Involvement of family members in discharge education and use of a comprehensive medication reconciliation form were the reason for two of the compliments paid to the office-based surgery practice of Gary Burton, MD, a plastic surgeon in Bowie, MD.
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Reviewing the standards requirements, poring over checklists, and preparing staff members for survey questions may be standard procedure for all outpatient surgery programs that prepare for accreditation surveys, but office-based programs face certain challenges that hospital-based and freestanding outpatient surgery programs don't encounter.
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A high level of patient satisfaction and a wide range in the number of body parts upon which surgeons performed liposuction were two of the results that stood out in the recently released Liposuction 2004-2005 Report by the Institute for Quality Improvement (IQI), part of the Accreditation Association for Ambulatory Health Care.
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Fact sheets on the procedure are produced and distributed through the surgeon's office, brochures about your outpatient surgery program are in the packet the patient receives when surgery is scheduled, a nurse talks to the patient in a pre-admission telephone call, and a comprehensive instruction sheet is given to the patient upon discharge.
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In a final report from the Centers for Medicare & Medicaid Services on specialty hospitals, the agency said it will fine these facilities $10,000 per day if they fail to report their financial structure to the federal government. It also will require specialty hospitals to disclose their financial relationships with physicians to patients and to treat all emergency patients regardless of their ability to pay.
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Do you really want to know how to make people happy at your facility? I mean, do you really want to know? I will step up and be honest; sometimes I don't know! Sometimes I really don't care and want someone to make me happy.
