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[Editor's note: This is the first part of a two-part series on issues surrounding social media and ambulatory surgery. In this issue, we give you some horror stories and tell you how to avoid them. We tell you how to be proactive about your online presence, as well as how to develop a social media policy. Next month, we discuss legal issues and employee training.]
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Previously, some scheduled surgery patients at Spectrum Health in Grand Rapids, MI, failed to return phone calls because they had just spoken to someone.
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All manner of electronic devices are common in any healthcare setting, and individuals increasingly are likely to use their own smart phones, tablets, and other personal electronics while at work. The proliferation of electronics is leading some patient safety experts to worry that patient safety might be threatened by "distracted doctoring."
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With outpatient surgery salaries flat across much of much of the nation, outpatient surgery managers are finding that they need to enticing benefits and a positive work culture to recruit and retain staff.
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The link between healthcare worker fatigue and adverse events is well documented, prompting The Joint Commission to issue a new Sentinel Event Alert: Health care worker fatigue and patient safety. The alert urges greater attention to preventing fatigue among healthcare workers and suggests specific actions for organizations to mitigate the risks.
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The Joint Commission provides instruction for hospital staff on how to create a more welcoming, safe, and inclusive environment for lesbian, gay, bisexual, and transgender patients and their families in a new field guide.
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The holidays finally are over, and most of us have nothing really important to do this month. OK, maybe four of you have something really important to do at work this month, but for the rest of us
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Sherman Hospital in Elgin, IL, takes a proactive approach to ensuring that surgical patients are placed in the proper inpatient or observation status by asking physicians to fill out a surgical reservation form before the surgery is scheduled.
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The Association of periOperative Registered Nurses (AORN) has announced the results for its annual salary survey of perioperative nurses. Survey participants included staff nurses, managers, (i.e., nurse managers/supervisors/coordinators/team leaders/business managers) high-level managers (vice presidents, directors, assistant directors, and hospital/facility administrators), educators, RN first assistants (RNFAs), and clinical nurse specialists.
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Providing interpreter services is not enough to ensure good communication between patients, family members, and clinicians. It is important to make sure staff understands when to access interpreters, what services are available, and how to use the resources.
