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Its not only important to create educational handouts that patients will read; it is equally vital that health care professionals use the materials.
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Great Plains Regional Medical Center in North Platte, NE, has a materials review process in place that ensures handouts are medically correct and professional. Yet the review process didnt include consumers until last year when the public relations committee decided their input was vital.
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One way to dispel myths consumers have about health care is to make sure that the staff who work with patients are educated on the topics that cause confusion, says Eileen Murray, RN, BSN, a neonatal educator at Childrens Healthcare of Atlanta, Egleston Campus.
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Making sure patients without an insurance plan for prescription drugs get the medications they need is an increasing challenge, case managers and discharge planners tell Discharge Planning Advisor.
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A couple of years ago, Lisa Zerull, RN, MS, the force behind the dramatically successful community nurse case management (CNCM) program at Valley Health System in Winchester, VA, faced a new challenge: She was informed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) that it would begin surveying the program based on the agencys home care standards, in conjunction with the health systems home health program.
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Twenty million ambulatory care patient records will be connected as part of an early warning system for terrorism-related illness outbreaks.
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The 1,000-page final outpatient prospective payment system (OPPS) rule, which takes effect this month, provides the congressionally mandated inflationary update and increases overall spending, but still pays hospitals only 83 cents for every dollar spent on outpatient care, the Chicago-based American Hospital Association (AHA) points out.
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A number of hospitals have been cited in the past few months for lack of signs notifying patients of their rights under the Emergency Medical Treatment and Labor Act (EMTALA), according to Stephen Frew, JD, a longtime specialist in EMTALA compliance.
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Question: At a smaller critical access hospital, members of the community have been allowed to come to the emergency department (ED) to have their blood pressure checked. There is no documentation of the visit or of the vital signs.