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Patient access leaders can use these strategies for Medicare as Secondary Payer (MSP) training
Incorrectly labeling Medicare as the primary insurance, or missing payers that are primary to Medicare, often costs facilities greater reimbursement and puts hospitals at risk for audits/fines. -
Work with clinical areas to obtain authorizations — Ask them to involve access from the beginning
Clear and open lines of communication between the clinical team and patient access is the single best way to prevent claims denials due to no authorization, according to Aaron Robison, CHAA, a patient financial advocate at University of Utah Health Care in Salt Lake City. However, this step remains a significant challenge for the department. -
Stop `no auth’ denials with new processes - Access is struggling with new payer requirements
Payers are requiring authorizations for many additional procedures, which results in increased claims denials and dissatisfied patients. -
Glutaraldehyde: Occupational Hazards in Hospitals
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NIOSH issues information brochure on glutaraldehyde
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Stages of Change Theory
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Reader Question: Educational resources they can’t refuse
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Bioterrorism Watch: Bioterrorism forensics: The burden of proof
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When will safer needles offer better designs?
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Safer workplace not yet obvious from needle data