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Risk managers cant be on site all the time, especially when there are only one or two staff members in the department, but you can create deputy risk managers by training those employees who work the graveyard shift, weekends, and holidays.
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One trick for being ready to discuss risk management with a C-suite executive is to have an elevator speech ready at all times, says Andrew A. Oppenberg, MPH, CPHRM, DFASHRM, director of risk management and patient safety officer at Dignity Health Glendale Memorial Hospital and Health Center in Glendale, CA.
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Consider these tips before making your high-stakes trip to talk to the CEO or other top executives.
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The patient, a 24-year-old woman, sought treatment from a hospital and was complaining of abdominal pain and related stomach problems. After admission, a physician prepared to perform an endoscopy to diagnose the stomach problems
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Obesity-related lawsuits against providers have risen 64% in six years, according to a claims analysis by national medical liability insurer The Doctors Company, based in Napa, CA.
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Risk managers should be directly involved with choosing an electronic health record (EHR) system and also with building the system, says Robert Hitchcock, MD, FACEP, a practicing ED physician in Dallas and an Emergency Department Practice Management Association (EDPMA) board member.
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Checklists are a good resource for helping staff assess situations that might or might not need intervention from a risk management professional, says R. Stephen Trosty, JD, MHA, ARM, CPHRM, president of Risk Management Consulting in Haslett, MI, and a past president of the American Society for Healthcare Risk Management (ASHRM) in Chicago.
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Ten hospitals in the Tennessee Surgical Quality Collaborative (TSQC) have reduced surgical complications by 19.7% since 2009, resulting in at least 533 lives saved and $75.2 million in reduced costs, according to new results presented at the recent national conference of the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP).
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Research shows that electronic health records (EHRs) can threaten patient safety long after they are first implemented. The cause is a mix of human and technological errors.
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Many people are nervous about meeting with the CEO or other top-level executives, but preparation will make you more confident and improve your chances of being viewed favorably, says Greg Bustin, a leadership and strategic planning consultant in Dallas.
