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Patient access managers must stay in contact with their assigned provider representatives and establish a good working relationship with these individuals.
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In emergent situations, paperwork is often the last thing on a patient's mind.
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Patient access areas are seeing more procedures requiring authorization, a surge in the number of insured patients, and more clinical requirements from payers. All of these factors make an increase in claims denials - and much lost reimbursement - very likely.
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Patient access departments are offering financial counseling and online price estimates to patients who call with questions about cost.
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Despite widespread vaccination against measles, some health care workers remain susceptible and they have a much greater chance of contracting the disease than the general public, according to a recent report.
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Rather than compare needlestick rates with other hospitals, she looks at her own injury trends. "Zero needlesticks is my goal," says Dicristina. "It doesn't matter to me how many employees I have because if you're the employee who gets stuck, it's catastrophic."
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In the heady days after passage of the Needlestick Safety and Prevention Act in 2000, zero needlesticks was an aim worth striving for and some lofty goals were on the table. HealthyPeople 2010 set a goal of reducing needlesticks by 30% from a baseline of 384,000 among hospital-based health care workers in 1998 to 269,000 in 2010.
