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Have you ever suspected that an applicant is just telling you what you want to hear in order to get hired? If Betty Bopst, director of patient access at Mercy Medical Center in Baltimore, MD, has any doubts about someone she's interviewing, she relies on what her staff has to say.
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If you don't pay this bill, we're going to send you to a collection agency." This was a commonly heard statement by patients at Tallahassee (FL) Memorial HealthCare, when Joan S. Braveman, director of patient access and financial services, took over the business office.
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After Betty Bopst, director of patient access at Mercy Medical Center in Baltimore, MD, finishes telling a patient access applicant the extent of the commitment that comes with the job, he or she sometimes tells her flat out, "This job is not for me."
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If one of your registrars followed payer requirements to obtain a required authorization, it might become a "he said/she said" situation if the claim is later denied.
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It's official: Safe patient handling is one of the U.S. public health achievements of the decade.
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April 27 in Tuscaloosa, AL, started with eerie expectation, with warnings of severe weather and reports of tornadoes. By the afternoon, "it was very quiet, very dark and quite warm," says Beth Francis, SPHR, vice president for human resources for the DCH Health System in Tuscaloosa. "We knew the area was quite susceptible to being hit."
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As the U.S. Occupational Safety and Health Administration moves deliberatively toward an infectious diseases standard, two paradigms could spell very different fates for a proposed rule.
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We are honored to announce that Hospital Employee Health's sister publication -- Hospital Infection Control & Prevention has been awarded First Place in the Newsletter Journalism Award category by the National Press Club in Washington, DC.
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If your sharps injuries have reached a plateau and you are having a hard time making progress on needlestick prevention, it may be time for a blitz.
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The assessment of hospital preparedness varies depending on the type of disaster, according to a report by the National Center for Health Statistics. The 2008 National Hospital Ambulatory Medical Care Survey, which included 294 hospitals, found that:
