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Before a patient liability estimator tool was implemented at Oregon Health & Science University in Portland, a focus group of patients offered some valuable opinions.
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The increasing use of electronic health records, digital imaging, and automated registration systems has created large, complex data sets that can be used by researchers for the development of chronic disease programs, clinical guidelines, and new treatment protocols.
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Smartphones, laptops, and tablets are everywhere. The convenience of mobile devices has made healthcare documentation, follow up, and communication simpler and faster.
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With almost 80% of cell phone owners reporting they use text messaging,1 it is no surprise that physicians are doing the same.
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Would you consider having some of your registrars work from home? Some organizations are successfully doing this, reports Keith Weatherman, CAM, MHA, associate director of service excellence for the corporate revenue cycle at Wake Forest Baptist Health in Winston-Salem, NC.
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Even if your registrars have expertise and comfort with collecting, there are probably missed opportunities for point-of-service (POS) collections that add up to a lot of missed revenue.
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Almost $8 billion in meaningful incentives has been paid to 82,535 eligible providers and 1,474 hospitals for Stage 1 compliance, according to the Centers for Medicare and Medicaid Services.
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A new review of electronic health records (EHRs) by the Pennsylvania Patient Safety Authority found that mistakes made in EHRs can be farther reaching than errors using traditional paper records, according to the National Association of Healthcare Access Management (NAHAM), referring to a story in MedPage Today.
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The Joint Commission has released its 2013 Survey Activity Guide for Health Care Organizations.
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Your patient access employees probably are accustomed to fielding questions from patients about insurance coverage, but what about helping uninsured patients obtain coverage?