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Within one year, the patient access department at Advocate Illinois Masonic Medical Center, a 408-bed hospital in Chicago, reduced denials due to no benefit coverage and no authorization by 30%.
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The second annual benchmark study by Ponemon Institute in Traverse City, MI, sponsored by ID Experts, finds that the frequency of data breaches in healthcare organizations surveyed has increased by 32%.
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Provider's offices are no longer the "middleman" between schedulers and patients at Spectrum Health in Grand Rapids, MI, due to a newly implemented process.
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A study by the US Department of Health and Human Services' (HHS) Agency for Healthcare Research and Quality (AHRQ) found that e-prescribing is safe and effective, but still faces many barriers to widespread use.
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In the 25 years since the Picker Institute was founded to focus on patient-centered care, the organization has specialized in talking about the positive part of healthcare the things that should always be done that benefit the patient and family rather than about those never events that make headlines.
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A RAND study released in December looked at the use of performance measures and the barriers to using them.
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In the first weeks after The Joint Commission and SGS Group announced they would be offering joint accreditation and ISO certification to interested hospitals, SGS reported a fourfold increase in calls from hospitals curious about what ISO could do for them.
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Many times it takes significant changes in processes and/or policies to effect improvements in quality performance.
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A report from the Health and Human Services' Office of Inspector General released at the end of October concluded that the Centers for Medicare & Medicaid Services isn't addressing some of the serious events that happen in hospitals or letting The Joint Commission know about them in a timely manner.
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They knew it was coming: The National Institute of Standards and Technology's (NIST) proposed budget didn't include any government funding for the Baldrige National Quality Awards. But it still comes as a shock, particularly to those who have participated in the program and know firsthand the benefits that participants reap.