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  • Joint Commission keys to fight fatigue

    In a recent Sentinel Event Alert, the Joint Commission accrediting organization offered suggestions for health care employers to "mitigate the risks of fatigue that result from extended work hours and, therefore, protect patients from preventable adverse outcomes."
  • First-in-nation rule targets hazardous drugs

    Washington became the first state to issue a rule to protect health care workers who handle hazardous drugs a move that proponents hope will prompt other states to take similar action.
  • Striving for 90%: HHS seeks a rate hike

    A working group of the National Vaccine Advisory Group, which advises the Assistant Secretary for Health in the U.S. Department of Health and Human Services (HHS), developed the following recommendations to improve influenza vaccination of health care workers. They were all recently approved by the full committee and are now under consideration for adoption by the HHS.
  • Young onset dementia: A guide for employers

    This advice for employers provides suggestions for handling common problems faced by employees with early dementia. It was excerpted from a guide created by the Alzheimers & Dementia Alliance of Wisconsin.
  • It's a record: 12,850 flu shots in 8 hours

    Each fall, hospitals seek to vaccinate as many health care workers as possible against influenza. But what if you tried to vaccinate as many as possible in one day?
  • Revamp patient access now: Reform in 2014

    When the Patient Protection and Affordable Care Act (PPACA) is implemented in 2014, "not only is our patient volume going to expand, but our role in patient access is also going to expand," predicts Michael F. Sciarabba, MPH, CHAM, director of patient access services at Advocate Illinois Masonic Medical Center in Chicago.
  • HIPAA Regulatory Alert: BA 'must haves' for privacy, security

    A hospital privacy and security compliance officer knows exactly what policies and programs within the organization are designed to protect patient information (PHI), but what should be expected of a business associate (BA)?
  • Train others to fill in for access

    Obtaining an authorization for a patient's series of chemotherapy visits is no longer enough, says Mollie Drake, corporate director of access at Scripps Health in San Diego.
  • 'One call does it all' for patients

    In September 2011, the pre-registration, pre-authorization and insurance verification functions were centralized for four of the seven facilities that are part of Peoria, IL-based OSF HealthCare, reports Stacey Boland, director of patient access.
  • Happier patients drive future volume

    Previously, some scheduled surgery patients failed to return phone calls because they had just spoken to someone at Spectrum Health in Grand Rapids, MI.