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Beginning Jan. 1, 2012, providers must use the new HIPAA 5010 transaction standards to conduct certain administrative transactions such as claims, remittance, eligibility and others, but not all providers are ready for the transition to new standards, and that lack of preparedness could affect transition to ICD-10 as well.
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A Georgia man who allegedly froze the operations of a New Jersey pharmaceutical company where he had worked by deleting portions of its computer network has been federally charged in connection with the attack.
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After a new price estimator system was implemented at St. Joseph East in Lexington, KY, results weren't seen immediately. These results came only after a significant amount of hands-on training, reports Stephanie Stamper, patient access coordinator.
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Are you facing pressure to cut education resources in your patient access department? Reducing resources simply isn't an option, according to Wendy M. Roach, RDMS, manager of patient access and central scheduling at Advocate Good Shepherd Hospital in Barrington, IL.
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Before you attempt to measure how skilled your staff are, you might want to be certain your own skills are up to par.
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Service became a pressing issue when registrars at Blanchard Valley Health System in Findlay, OH, started ED and high-dollar outpatient copay collection.
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Training of new hires has become much more comprehensive, due to the expanded patient access role, according to Betsy Keating, interim patient access director at Northwest Community Hospital in Arlington Heights, IL. Keating is a senior consulting manager at Chadds Ford, PA-based IMA Consulting, which provides revenue cycle services for the healthcare industry.
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The implementation of a new health information system at TriHealth in Cincinnati, OH, "has given has given us an amazing opportunity to look very closely at all of our processes," says Stacey Bodenstein, general manager of admitting and registration.
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Previously, registration errors were sent to individual access employees, who were required to correct the error, says Stacey Bodenstein, general manager of admitting and registration at TriHealth in Cincinnati, OH. However, corrections weren't being made quickly enough due to varying shifts.
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After a price estimator system was implemented at St. Joseph East in Lexington, KY, the need for one-on-one training quickly became apparent, says Stephanie Stamper, patient access coordinator.
