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The Joint Commission is applauding the public release of information on hospital clinical performance by the Hospital Quality Alliance. The measures used to produce this information meet the highest contemporary standards for reliability and validity.
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The U.S. Occupational Safety and Health Administration (OSHA) recently developed an e-tool to help employers assess noise and create hearing conservation programs.
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Claims denials will result if patient access staff incorrectly identify the correct payer when patients present with coverage obtained on the Health Insurance Exchange Marketplace.
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Dramatic changes in healthcare are a call to action for patient access, warns Katherine H. Murphy, CHAM, vice president of revenue cycle consulting in the Oakbrook Terrace, IL, office of Passport, part of Experian, a provider of technology for hospitals and healthcare providers.
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Patient access departments need revamped processes to be sure patients are informed of available financial assistance, to comply with a proposed rule from the Internal Revenue Service.
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Wheaton Franciscan Healthcare in Glendale, WI, is participating in only two of the plans available on the Health Insurance Exchange Marketplace.
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As the Centers for Medicare & Medicaid Services (CMS) continues its emphasis on discharge planning, its more important than ever to create a comprehensive discharge plan that provides everything patients need to manage in the next level of care, some experts say.
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Patient access departments are moving the financial counseling process to the point of scheduling and helping providers to address patients concerns about the cost of care.
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Hospitals bad debt is expected to increase due to such factors as higher out-of-pocket costs and failure of patients to pay plan premiums. Patient access can minimize bad debt by doing the following:
