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Risk managers are understandably cautious about utilizing covert video surveillance (CVS).
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This case study involving covert video surveillance (CVS) is provided by Andrew R. Rogoff, JD, a partner in the Philadelphia office of the law firm Pepper Hamilton, and DaQuana L. Carter, JD, an associate with the firm.
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A system that requires calling physicians directly with critical lab test results can greatly improve patient safety, according to a hospital team that has had such a policy in place for years.
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At Mount Auburn Hospital in Cambridge, MA, critical lab test results are defined as test results with abnormal or "critical" values, resulting in a potentially life threatening situation for the patient, explains Gregory Gauvin, MD, chair of pathology at Mount Auburn.
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Risk managers spend a lot of time working with outside counsel, so choosing the right attorneys to handle your organization's legal matters can have a major impact on your department's success. But how do you go about choosing the right counsel?
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All of the emphasis on reducing medical errors has not escaped your patients' attention, and they may be defining the term so broadly that they will never be satisfied with your care, according to the results of a recent study from the Joint Commission.
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Progress toward meeting key patient safety goals is "abysmal" at most hospitals, according to The Leapfrog Group, a patient safety advocacy organization in Washington, DC.
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During a delivery, a contract OB/GYN improperly used forceps. The infant's skull was crushed in the process, which left the child severely brain damaged.
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While patients assume their doctors will work to maintain trust and privacy in their relationships with patients, research has shown that health care providers often disclose personal information to patients' family members.
