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[In the first two articles of this series, Vicki Searcy, president, consulting services at Morrisey Associates Inc. in Chicago, introduced the four basic components of clinical privileging as well as creating criteria for privileges:
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It was the first Joint Commission survey for Elizabeth Donnenwirth, RN, accreditation/sharps safety specialist at Winchester Hospital in Winchester, MA. But she says there weren't many surprises.
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Families delivering babies at Evergreen Hospital Medical Center in Kirkland, WA, aren't told what to expect during labor. Instead, they are educated about their choices, so the birth is a positive experience.
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Many factors are increasing the value of patient education, according to experts in the field.
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DMC Sinai-Grace Hospital in Detroit has been recognized by the Institute for Healthcare Improvement (IHI) for reducing its heart failure readmission rate by 30% this past year. Sinai-Grace was one of the first hospitals to participate in the IHI's State Action on Avoidable Rehospitalizations (MI STAAR) initiative.
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Childbirth at Evergreen Hospital Medical Center in Kirkland, WA, is viewed as a family experience, rather than a medical event.
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In a multicultural society, health care professionals must keep cultural differences in mind when trying to communicate clearly with patients who have immigrated to the United States from other countries. Teaching with an awareness of the cultural differences that may exist is essential for good medical outcomes.
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Collaboratives have sprung up all over the country, and many boast impressive results. However, few can lay claim to as many accomplishments in a relatively short period of time as the Iowa Healthcare Collaborative (IHC).
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Risk managers continue to report that they experience harassment and retaliation for doing their jobs, with health care executives making them the scapegoat for lapses in policy and quality by the health care institution.
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Most incidents of intimidation of risk managers emanate from a lack of understanding of the role of the risk manager in the hospital or health system, poor communication, and an absence of clarity regarding chain of command, says Patrick Hurd, JD, senior counsel and leader of the Healthcare Industry Group with the law firm of LeClair Ryan in Norfolk, VA.
