-
The patient access world is seeing nothing less than a sea change in its roles and responsibilities, according to Pam Carlisle, CHAM, corporate director of patient access services at OhioHealth in Dublin.
-
Years ago, when patients came in with Medicare coverage, registration staff were "ecstatic," recalls Robin Teneyck, director of patient access for Sound Shore Health System in New Rochelle, NY.
-
When a claim denial occurs, the underlying cause is not necessarily the payer's requirements, says Silva Gramlich, director of registration services in the finance department at Nationwide Children's Hospital in Columbus, OH.
-
Patient access staff are encountering patients under financial stress, and the same is true for employers, notes Brett Taylor, director of payer relations for Nationwide Children's in Columbus, OH.
-
A landmark study conducted by the Poneman Institute Reference shows that 70% of hospitals say that protecting patient data is not a top priority and 67% have less than two staff members dedicated to protection management.
-
-
In October 2010, The Joint Commission told Hospital Peer Review it was going to change the way core, or ORYX, measure data was used to accredit hospitals.
-
Despite his modesty about his work and life, James L. Reinertsen, MD, received a 2010 John M. Eisenberg Patient Safety and Quality award for individual achievement from The Joint Commission and the National Quality Forum.
-
From new and revised standards to new levels of accreditation, this year will bring some changes in Joint Commission expectations.
-
When Intermountain Healthcare's LDS Hospital joined with the Joint Commission Center for Transforming Healthcare and nine other hospitals to work on hand-offs, the health system's associate chief medical officer says the first step was identifying which hand-offs the hospital wanted to work on.
