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Understaffing can decrease collections and increase wait times.
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There is no mystery about how patient access employees are evaluated at Littleton (CO) Adventist Hospital.
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The switch to ICD-10 puts more emphasis on front-end processes, due to more specificity in coding and payer requirements.
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Patient access departments are revamping processes for patient identification to protect the integrity of the medical record, prevent fraud, and decrease duplicate medical records.
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Patient access employees can expect to hear this question often from patients, as a result of the switch to ICD-10.
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It is too soon to tell how the Affordable Care Act (ACA) is affecting the number of self-pay patients seen by patient access areas.
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Patient access is fielding many patient inquiries regarding how to obtain health insurance under the Affordable Care Act (ACA).
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The American Hospital Association (AHA) and the Department of Health and Human Services hosted a webcast on the important role hospitals and health systems continue to play in enrolling their communities in health insurance marketplaces under the Patient Protection and Affordable Care Act.
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Here are some ways in which hospitals, including patient access areas, can connect patients to coverage under the Affordable Care Act (ACA) and secure a source of reimbursement for services, says Tricia Brooks, research associate professor and senior fellow at Georgetown University Center for Children and Families in Washington, DC.