Outpatient Surgery
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Patients know less than you think
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User-friendly access to guidelines on the way
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New guidelines may reduce trauma center costs
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Is commission 'gimmick' or inspired?
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'Firewalls' protect patient confidentiality
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'Mystery shoppers' show if staff are in good form
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NRC recommends tighter data security
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Use the Internet to earn CE credits
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Teletriage offers opportunity for expanding scope of access
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Call centers may change the face of access