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Patient access leaders say the Medicare as Secondary Payer Questionnaire (MSPQ) remains a major educational challenge in their departments, despite more than half of hospital revenue potentially at stake.
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When updating outdated job descriptions, patient access leaders are finding it helpful to get input from employees on their responsibilities and to prepare for questions about salary increases.
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If patient access employees give incorrect information on a patient's out-of-pocket responsibility, the result will be dissatisfaction, refunds, and lost revenue.
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What can you, as a manager, do to help ensure members of your staff are complying with sharps safety regulations?
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When you walk on an airplane, you expect layers of precautions to prevent any error that could lead to failure and injury. You demand the same or even greater care from the nearby nuclear power plant. And now, you can expect that serious attention to safety from a growing number of healthcare providers.
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A new Watch List from ECRI Institute, an independent nonprofit that researches approaches to improving patient care, provides a roadmap to 10 technology issues that healthcare leaders should have on their radar in 2013 and beyond.
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While many women are hearing about the claimed advantages of robotic surgery for hysterectomy, thanks to widespread marketing and advertising, robotic surgery is not the best minimally invasive approach for hysterectomy, according to James T. Breeden, MD, president of the American College of Obstetricians and Gynecologists (ACOG).
