Outpatient Surgery
RSSArticles
-
Patients to have Web, bedside pay options
-
30-minute session sharpens skills
-
95% of revenue collected at time of service: Exceed ‘low hanging fruit’
There is still a significant amount of untapped revenue with upfront collections, say patient access leaders. By putting information on the patient's responsibility in the hands of registrars, Danbury Hospital now collects 95% of revenue due at the time of service, up from 50% in 2006. -
Provision of Obamacare fuels sticker shock
-
These collections tips are tried and true
Successful collectors agree that requests for money should be respectful and matter-of-fact. -
Training is key to pre-service center
-
Find better fit for struggling collectors
-
It’s time to revamp your career ladder!
Patient access leaders are finding the need to overhaul their existing career ladders. -
Access career ladder is new and improved
-
Put a stop to inconsistency!
If a patient continually encounters different processes throughout your organization for scheduling, registration and check-in, he or she is very likely to become frustrated.