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When the National Committee for Quality Assurance (NCQA) named Patricia Gabow, MD, CEO of the Denver Health and Hospital Authority, one of the winners of its National Quality Awards, it didn't shock the people she works with.
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In its sixth year as a Lean organization, MemorialCare in Southern California refers to Lean as its management system, not a quality improvement method, says Diana Hendel, Pharm.D., CEO of Long Beach Memorial Medical Center, Miller Children's Hospital and Community Hospital both also of Long Beach.
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It was a summer of crime in Washington, DC, and area police agencies collaborated to implement a crime prevention program called All Hands On Deck. Washington Hospital Center was having a problem with falls. Would a program based on the idea of putting everyone to work to prevent falls help keep patients safe?
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Most organizations that are looking for what went wrong after an error are familiar with the Failure Mode and Effects Analysis (FMEA) method.
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News: A 32-year-old woman presented to the hospital following a planned home delivery with the assistance of a midwife.
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This is a portion of the Elective Delivery Policy use at Vanderbilt University Medical Center in Nashville to minimize unnecessary deliveries before 39 weeks gestation:
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Hospitals are taking a closer look at visitor access, especially in units such as obstetrics where visitors should be monitored closely, and one hospital is finding success with a key card similar to those used in hotels.