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Risk managers should consider using covert video surveillance (CVS) when patient abuse is suspected and not be deterred by worries about invasion of privacy or liability.
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The federal Departments of Health and Human Services, Labor, and Treasury have issued final rules to guide employers in complying with HIPAA nondiscrimination provisions and implementation of wellness programs.
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An elderly man suffering from Alzheimer's disease was taken to the hospital for treatment of cough and body aches. When hospital staff completed their treatment of the patient and cleared him for discharge, the man learned that his ride home had left the facility.
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Once the lab at Mount Auburn Hospital in Cambridge, MA, met its goal of communicating first-time critical results to the physician in less than 60 minutes, 100% of the time, the next step was to take the policy to other departments.
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A method for reviewing written materials provides a way for staff at the University of Washington Medical Center in Seattle to get input from patients and family members to help ensure signs, forms, patient education handouts, and web site content are user friendly.
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To make the health information resource center at the University of Washington Medical Center in Seattle an inviting place, it was designed with input from people who had been patients, as well as their family members.
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List the components of patient- and family-centered care and many would think it was the formula for good education. The four core concepts include "dignity and respect," "information sharing," "participation," and "collaboration."
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A pilot program under way in Tucson, AZ, aims to direct uninsured patients who show up for care in the hospital emergency department to a nearby primary and specialty care clinic where they can find an ongoing medical home.
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As manager of cancer services at Riverside Methodist Hospital, an 800-bed institution in Columbus, OH, Mary Szczepanik, MS, BSN, RN, oversees cancer research, cancer registry, and cancer education support and outreach.
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The board of directors of the Accreditation Association for Ambulatory Health Care (AAAHC) recently adopted revisions to its standards. Changes include: