Outpatient Surgery
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Follow These Strategies to Prevent Problems With Dissatisfied Patients
Unhappy patients can cause major headaches for a surgery center. Problems could lead to financial and legal issues.
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ASCs Can Take Steps to Prevent and Handle Sexual Harassment Allegations
Surgery centers can take several steps to reduce the likelihood of a sexual harassment claim or to handle one without it heading to court.
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Sexual Harassment Can Cost an ASC Millions
Sexual harassment allegations made headlines for weeks in late 2017, targeting politicians, actors, movie moguls, and others. In recent years, similar allegations also resulted in surgery centers and other healthcare organizations paying millions in fines and lawsuit damages after such allegations were ignored.
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AAAHC’s Updated Standards Include ‘Elements of Compliance’
The AAAHC rewrote its standards to include elements of compliance. The 2018 Accreditation Handbook for Ambulatory Health Care contains revised standards that will be implemented in surveys starting March 1, 2018.
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Emergency Preparedness Standards in a World of Endless Disasters
Many ASC directors and staff were concerned about the federal emergency preparedness final rule after the new federal regulations were published in 2016. Then, events this year put disaster preparation into sharper focus.
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Life Safety Compliance Trends, Update, and Look Ahead
The federal Life Safety Code standards for ambulatory surgery centers (ASCs) will continue to evolve over the next few years. They are moving toward patient safety-centric policies and procedures, and it might not be long before the next big changes arrive.
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‘No One Likes Me’
Some employees are decision-makers who take their job seriously, seem trustworthy, are motivated, don’t mind sharing the load, and are perceived as working hard. Conversely, those who are not as popular or well liked are often viewed as manipulative, gossipers, conniving, rude, quiet, or possess other traits.
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Four Steps to Making ASCs More Efficient
Surgery centers increasingly are under regulatory scrutiny, and their industry is evolving quickly. One of the more predictable changes is the push for greater efficiency and cost-cutting.
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A Few Suggestions for Better Operations
ASC boards focus on the big picture of a surgery center’s staffing, services, and financing. But they also might pay closer attention to some of the operational details that can help or hinder an organization’s efficiency.
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Cutting Higher-hanging Fruit to Improve ASC’s Financials
Minimizing variation is one strategy that can help ASCs improve efficiency and cost.