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Patients using mobile phone apps soon will perform many functions of the registration process, according to revenue cycle experts interviewed by Hospital Access Management.
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Patient access staff at St. Francis Hospital and Medical Center in Hartford, CT, ask these Ebola screening questions at all access points, including pre-registration, call centers, and arrival areas.
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To collect from patients with high-deductible plans, these tools must be available at the point of service, says Gerilynn Sevenikar, vice president of patient financial services at Sharp HealthCare in San Diego:
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Patient access staff at NorthBay Healthcare in Fairfield, CA, use a newly implemented patient payment estimator to tell patients what theyll owe before they schedule an elective surgery.
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There is nobody who walks the path to the NIST Malcolm Baldrige Quality Excellence award and calls it a sprint. It is something deliberately undertaken with some knowledge that it will be a matter of years before you have any real chance of being one of the organizations named a winner.
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If you look at the previous iterations of ECRI Institute’s top 10 tech hazards lists, you will see some items that seem to make the list every year.
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It’s one of those cases where the focus is distinctly on the cup half-full: More than 1,200 hospitals, or just about 37% of those accredited by The Joint Commission, achieved Top Performer status on 2013 accountability measure data. That’s an increase of more than 11% from last year. This is good. But it still means that just about two-thirds of the hospitals The Joint Commission accredits don’t meet that mark.
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If a patient shows up at your emergency department (ED) with risk factors for Ebola, are you ready to fulfill your obligations under the Emergency Medical Treatment and Labor Act (EMTALA)? Complying might not be a simple task.
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The recent cases of Ebola in the United States have revealed significant risk management concerns for the treatment of this disease or any other infectious disease. Because the potential liability is so high, risk managers should consider their hospitals readiness for such an emergency.
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Electronic health records (EHRs) can be a boon to clinical care, until the system goes down or the power goes off. Then the clinicians might be flummoxed by how to do things the old-fashioned way with paper and pen, or they might not have the resources necessary.