-
As we start a new year, this is a good time to do some internal housekeeping and defensive planning.
-
Will the Obama presidency bring mandates for safe patient handling? More citations from the U.S. Occupational Safety and Health Administration? Recognition of new hazards?
-
The final report on the three-year recovery audit contractor (RAC) demonstration project for hospitals shows that the Centers for Medicare & Medicaid Services (CMS) has made "a lot of important changes," says Don May, vice president of policy for the American Hospital Association (AHA).
-
Patients using mobile phone apps soon will perform many functions of the registration process, according to revenue cycle experts interviewed by Hospital Access Management.
-
New payment portals incorporate complex liability estimation and prior balances, but many patients still need patient access employees to explain out-of-pocket expenses.
-
Findings from a recent survey by Kaiser Family Foundation in Menlo Park, CA, suggest that some people who stand to benefit from the law struggle to understand how coverage works.
-
Patient access departments at Bon Secours Richmond (VA) Health System cut average registration times from 10 to five minutes by integrating systems.
-
Patients access departments are using technology such as web-based screening tools to identify financial need and collect from patients with high-deductible plans. To increase collections, patient access departments are:
-
Parkland Health & Hospital System doubled self-pay collections in the past year, in part due to a propensity-to-pay tool. Patient access staff collect an additional $100,000 a month.
-
Technology allowed the patient access department at Carolinas HealthCare System to repurpose five of its FTEs
