Outpatient Surgery
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Preceptors ease new hires’ anxiety
Using preceptors to train patient access employees results in improved morale, more teamwork, and increased success of new hires. -
Is patient eligible for discount? Say so!
Patient access employees need to convey to patients that the hospital is willing to work with them on payment for services, but that a partnership is expected. -
Transition to ICD-10 may cause financial losses
Health providers might experience information and financial loss during the mandated conversion from the current International Classification of Diseases to its new and improved version, report researchers at the University of Illinois at Chicago.
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Tactical approach takes advantage of confusion
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Going too far with HIPAA compliance threatens care provided to patients
Overzealous individuals can become the HIPAA police -
Report finds HIPAA hindering data usage
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Preceptors help with these roles
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ONC releases `Patient ID and Matching Report’
The Office of the National Coordinator for Health Information Technology (ONC) has released the final version of the Patient Identification and Matching Report. -
First ever settlement with local government
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Access can prevent 30-day readmissions
Patient access can collaborate with clinical leaders to avoid readmission penalties.