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There is nowhere to go when you are in patient access. This is the number one complaint that Jennifer White, director of patient access at Cottage Hospital in Woodsville NH, hears from her registrars.
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Inaccurate demographic information at registration occurs for many reasons, but is the mistake fixed before the claim goes out the door? Or is it discovered months later, when the claim has been denied and the patient has received a bill?
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Making or rescheduling appointments, accepting outstanding balances, or discussing scheduling were once tasks that could be handled by patient access employees only during business hours, but this situation has changed at University of Pittsburgh (PA) Medical Center.
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In March, the National Association of Healthcare Access Management (NAHAM) reported that the draft Health Insurance Marketplace application ran 15 pages for a family of three, with some versions going as many as 21 pages.
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What information do you need that you are not getting today, in order to be successful in your job?
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Open enrollment for coverage under the new healthcare marketplaces is set to open in about three month, and opponents of the law are raising new concerns with the plans.
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The Occupational Safety and Health Administration issued five general duty clause citations against hospitals in Fiscal Year 2013, based on a provision of the Occupational Safety and Health Act that requires employers to provide a workplace free from recognized hazards that are causing or are likely to cause death or serious physical harm.
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Sixteen years have passed since the Centers for Disease Control and Prevention issued the 1998 Guideline for Infection Control in Health Care Personnel. Occupational health professionals and infection preventionists may soon get the updated, user-friendly guidance they need.
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Sharps safety is widespread in U.S. hospitals, thanks in large part to the Needlestick Safety and Prevention Act in 2001. However, a recent study shows a persistent hazard: A high proportion of sharps are being discarded unsafely.
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Health care workers exposed to hazardous chemicals in the workplace often lack training or awareness of safety measures, according to the largest-ever federally sponsored survey on health and safety practices in health care.1