Have you read the final rule for the Centers for Medicare & Medicaid Services (CMS) 2014 Inpatient Prospective Payment System (IPPS) yet?
It can be very hard to find a physician champion for quality improvement projects. Docs are busy there are more responsibilities, patients are sicker, days are longer, and resources are tight.
Patient access leaders at Florida Hospital cut denials to only .08%, and wrote off $1.9 million in 2012 compared with $4.5 million in 2002.
Patient access departments need technology to determine patient liability, propensity to pay, and eligibility to enroll in health plans available on the exchanges.
Patient access employees are under-compensated at many organizations, and salaries don't reflect the expanded role of patient access, according to revenue cycle experts.
Physicians are continuing to adopt electronic health records (EHRs) at a steady pace.
Uncle Sam wants your doctors to go digital. And the federal government is backing up that goal by offering money to practices if they start using digital records systems.
University of Pittsburgh Medical Center increased collections by 53% after an action plan was implemented, focusing on the emergency department and imaging services.
Patient access employees are fielding more questions from patients about their insurance coverage.
Recently, a payer denied an $18,000 claim as non-covered services at Ochsner Health System in New Orleans, but this denial was challenged by patient access leaders.
