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When Diane C. Settle, CPA, CHFP, became executive director of revenue cycle at Sarasota (FL) Memorial Health Care System in 2005, no upfront cash collection was done at all.
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Registrars at St. Luke's Episcopal Hospital in Houston, TX, are using a tool to validate a patient's identity using name, date of birth, address, and social security number during the registration process, reports Na Toshia Joseph, manager of patient access services/quality and process improvement.
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Often, physician offices aren't aware of the differences between hospital insurance requirements and provider requirements, which creates tension between the two areas, says Kellie Hawkins, director of patient access for Shady Grove Adventist Hospital in Rockville, MD.
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The Federal Trade Commission (FTC) has issued a final report outlining best practices for businesses to protect the privacy of American consumers and give them greater control over the collection and use of their personal data.
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A patient access employee working in central admitting has different training needs from someone working in radiology, the emergency department, or same-day surgery.
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If a nursing home resident has a urinary tract infection, he or she may want to avoid the discomfort and side effects of being transported to the hospital for intravenous antibiotics, and would rather be cared for with medications in the nursing home.
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If genetic testing reveals a woman has a 60% chance of developing breast cancer in her lifetime, what good does this information do for a patient?
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In the near future, genomics will become an ordinary part of physician office visits, predicts Kenneth W. Goodman, PhD, professor and director of the University of Miami (FL)'s Bioethics Program.
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If a patient has high blood pressure, prescribing medication might seem like a "no-brainer" to the physician. However, this isn't always true for the patient, according to Mary Catherine Beach, MD, MPH, core faculty at the Berman Institute of Bioethics at Johns Hopkins University in Baltimore.
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When an institution's study portfolio gets large enough, its review board must decide: Is it time for a new board? And if so, how do you divide the work? At many institutions, that division is based on methodology studies are assigned to either a biomedical review board or one devoted to social-behavioral studies.
