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If providers fail to keep automated price estimators up-to-date on contract terms and historical claims, incorrect estimates will occur.
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Emergency department (ED) collections more than doubled with a quality assurance tool at Greater Baltimore Medical Center, and a check-out process allowed ED registrars at University of Utah Hospital to collect $295,000 in FY 2014. They now increase ED collection goals between 5% and 10% each year.
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When monitoring productivity of patient access staff, managers should use subjective and objective methods, recommends Mark S. Rodi, MHA, CHAM, associate vice president of revenue management at Geisinger Health System in Danville, PA.
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The National Comprehensive Cancer Network (NCCN) has launched its Reimbursement Resource App, which offers providers, case managers, patients, and payers access to payment assistance and reimbursement programs for multiple cancer types.
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Accurate productivity data is critically important to adequately staff registration areas, but patient access leaders often lack technology to capture this information.
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At Greater Baltimore (MD) Medical Center, patient access managers use extensive training, scripting, and role-playing to increase point-of-service collections in the emergency department (ED).
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The Childrens Hospital of Philadelphia (CHOP) IRB launched its massive new website in July, full of information to help investigators and other IRBs in every step of protocol and policy development.
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Almost 30% of completed studies registered at ClinicalTrials.gov fail to achieve published disclosure of result (PDOR) within four years of completion, a new study found.
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The Food and Drug Administration (FDA) released new draft guidance in July to update its 1998 Informed Consent Information Sheet guidance.
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Private companies that are not in the pharmaceutical or device or biologics industries mostly are exempt from following the Common Rule and federal regulations, but there have been debates in the past two decades about whether this exemption should be changed.
