Hospital
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High-tech solution provides Aurora with real-time bed management system
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Bioterrorism Watch: Side effects undermine anthrax drug adherence
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Bioterrorism Watch: Anthrax aftermath: Adverse drug reactions, vaccine controversy undercut CDC extended treatment offer
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Patient Satisfaction Planner: Press, Ganey winners are best in customer care
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The Quality-Cost Connection: Are you supporting the silent incident victims?
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Hand-held devices may be better for QI projects
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Look to other quality measures besides the Joint Commission
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Study slams Joint Commission’s approach to measuring quality
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Reader Question: Remember diplomacy in peer review process
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Patient Satisfaction Planner: Learn to Follow the Hospitality Golden Rules