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Hospital discharge must be viewed as a process rather than an event â which should start as early as possible, i.e., at the point of admission if not before. Case managers should identify the patients who are likely to need an actively managed hospital stay and post-hospital health and social care services.
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It is apparently "imposter season" again for JCAHO inspectors, says Joe Cappiello, vice president, accreditation field services, for the Joint Commission on Accreditation of Healthcare Organization in Oakbrook Terrace, IL.
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Helping patients understand their Medicare coverage in the wave of alternative plans that are being offered is a service that all patient access employees should be prepared to provide...
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The Centers for Medicare abd Medicaid Services has published a proposed rule that would require hospitals to give all Medicare beneficiaries a standard notice of non-covered services the day before discharge.
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Half of the nation's emergency departments (EDs) are at or over capacity, and a majority of hospitals have reported time on ambulance diversion, according to the American Hospital Association's 2006 Survey of Hospital Leaders.
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Should hospitals post signs advertising their intention to collect insurance copays and deductibles in the vicinity of the emergency department ...?
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At Grande Ronde Hospital in La Grande, OR - and at other small, rural facilities throughout the nation - there often is a slightly different twist to the way the access department operates.
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A new system for calculating patients' financial responsibility for care at the Mayo Clinic in Jacksonville, FL, is part of an organization-wide review of the revenue cycle, with an eye on gaining efficiencies while enhancing customer service...
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An intensive care unit nurse recorded a patients daily dose of an antipsychotic agent as 25 mg a day, but the actual dose was one-half a 25 mg tablet. As a result, the patient received a double dosage within 12 hours and became lethargic and confused, resulting in an additional day of hospitalization for observation.
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To keep IRBs informed on current FDA thinking, the agency has created the Good Guidance Practices (GGPs) program. This is a process whereby dated and obsolete guidance is replaced by new information sheets on a variety of topics, along with the opportunity to comment.