Hospital
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Expect Payers to Demand ‘Peer-to-Peer’ for Many More Claims
These requests require the patient’s physician to consult with the payer’s physician before a claim is approved.
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‘Efficient’ Registrars Can Trigger EMTALA Violation
A registrar who’s simply trying to save the patient some time actually might cause a problem.
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Does Patient Lack ID or Insurance Card?
It can lead to fraud, theft, or worse.
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Patients Didn’t Know Registration Was Complete
One health system made a small change in how it gauges patient satisfaction, which paid big dividends for all parties.
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Patient Access: Key to Patient Experience
Six tips confident, well-trained registrars can use to diffuse a patient’s fear, anxiety, and confusion.
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Use Social Media Posts to Improve Registration
Social media posts generate a wealth of constructive feedback about the registration process.
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Don’t Give Patients Reasons to Post Something Negative on Social Media
Patients can vent to a ‘huge audience.’
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NIOSH Toolkit for Chemical Skin Exposures
To guide the management and treatment protocols for chemical events involving skin exposures, the National Institute for Occupational Safety and Health has developed a dermal toolkit to assist employee health professionals and first responders.
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Using Code Words for Violence Prevention
Nationwide Children’s Hospital takes a proactive approach to violence, which is especially necessary because the facility treats a high number of young people for behavioral health issues.
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Are Healthcare Workers at Risk of C. auris Infection?
Though the risk of healthcare workers becoming infected is low, employee health professionals should be aware of an emerging multidrug-resistant fungus that is causing high mortality in hospital outbreaks.