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AI Could Help Improve Care, Patient Satisfaction
Artificial intelligence is entering the field of medicine and may soon help improve quality of care and the patient experience, one expert says.
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Patient Experience, Not Just Satisfaction Scores, Tied to Quality
Men and women may have different ideas of what constitutes excellent care, according to a recent report from at the 2017 Annual Meeting of the American Academy of Orthopaedic Surgeons. Both want good clinical outcomes, of course, but when it comes to rating their experience with the hospital, the study suggests men want optimal pain management while women want good communication with the staff.
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Educate Registrars and Patients on New Medicare ID Cards
Patient access departments need revamped processes to prepare for new Medicare ID cards without Social Security numbers.
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Auth Doesn’t Match Service? Expect Claim Denial
Claims denials often occur as a result of “mismatches” between what was ordered or scheduled, and what actually was done. This article discusses how to ensure payment.
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Are Payers Meeting Their Own Requirements for Auths? Find Out What Contractual Language Says
Patient access departments are using contractual language to overturn unfairly denied claims.
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EPINet Issues Call to Action to Prevent HCW Exposures
The long-established needlestick surveillance system, EPINet, has issued a consensus statement and call to action to reduce unexpected exposures to blood and body fluids.
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Researchers to FDA: Alcohol Hand Rubs Pose No Risk to Pregnant HCWs
Pregnant and breast-feeding healthcare workers appear to be well within safe exposure limits and can use alcohol-based hand rubs without risk to fetus or baby, a researcher reported recently.
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New Disinfectant Guidelines Emphasize HCW Protection
The American Industrial Hygiene Association has issued new guidelines on healthcare surface disinfectants, emphasizing that the effect on workers and patients must be factored into the equation.
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NIOSH Seeking Reports of HCW Exposures to Peracetic Acid
The National Institute for Occupational Safety and Health has extended the comment period until Oct. 1, 2017, regarding the potential hazards of occupational exposures to peracetic acid used as a sterilant and diluted as a cleaner in some hospitals.
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Most Healthcare Workers Not Immunized for Pertussis
Though there are signs of gradual improvement, healthcare workers are still woefully underimmunized against pertussis, putting vulnerable patients such as infants at risk, the CDC reports.