Hospital
RSSArticles
-
Tips to Prevent Registration Short-staffing
Inadequate staffing during high-volume periods is a top dissatisfier in registration area surveys. Experts offer potential solutions to minimize this frustrating occurrence.
-
What Do Clinical Area Staff Think About Patient Access?
Virtually all patient access departments measure patient satisfaction in some way. But what about clinical area satisfaction with patient access?
-
Hospitals Hit 2% of Net Revenue for Point-of-service Collection
For the first time ever in early 2017, all four of Rockledge, FL-based Health First’s hospitals hit a long-awaited target for point-of-service collections: They all collected 2% or more of net revenue — and have not stopped hitting that mark since. The secret weapon behind this revenue cycle milestone? The department created two designated roles: collection and account creation.
-
Facing Home Loss and Evacuation, Patient Access Staffers Reported for Duty
Four of the six registrars at Redding, CA-based Shasta Regional Medical Center who were evacuated due to the devastating ongoing Carr Fire recently reported for their shift as usual. Their dedication serves as an example of how patient access employees can unite to help each other and serve the surrounding community during a disaster.
-
Sterile Processing and Infection Control
The author answers recently asked questions regarding sterile processing and distribution.
-
California Wildfires Teach ASC Leader Tough Lessons
While ASCs maintain disaster preparedness plans, they might not have developed a post-disaster process and plan. One ASC leader offers some advice on what to expect and how to prepare.
-
Improving Payer Contracts: How to Navigate the Obstacle Course
Out-of-network health plans are not what they used to be for surgery centers. Payers have been fighting back against centers charging them more and patients less. Sometimes, this fight has gone to court, and payers have won millions of dollars from ASCs.
-
CMS Proposes ASC Reimbursement Change
In late July, the Centers for Medicare & Medicaid Services (CMS) proposed to change its Medicare ASC payment system for 2019 to the hospital market basket update instead of the CPI-U.
-
Investigation Reveals Stark Difference in Opioid Use Among Spine Patients
The authors of a recent study found that spine surgery patients who were on opioids prior to their surgery were most likely to use opioids for a year or longer after surgery.
-
New Research Sheds Light on Opioid Problems After Surgery
Investigators are studying the problems of surgery centers and physicians prescribing opioid medication with too little information about patients’ history with opioids and without adequate patient education on using and disposing of leftover drugs.