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  • CMS Drops Routine Surveys to Focus on COVID-19

    The Centers for Medicare and Medicaid Services is suspending routine inspections to focus on issues related to infection control and COVID-19 in hospitals, nursing homes, and other accredited sites.

  • Coronavirus Kills 32 Residents in Seattle Nursing Homes

    COVID-19 infections at several long-term care facilities in the Seattle area have killed at least 32 elderly residents and infected two healthcare workers, the King County Health Department reported.

  • Personal Protective Equipment ‘Flying Off the Shelves’

    Hospitals are reporting inordinately high “burn rates” of personal protective equipment, as healthcare personnel are exposed to nonstop media coverage of panicked shoppers and grim-faced public health officials.

  • CDC Broadens Testing to Include More Patients

    As more COVID-19 tests become available, the Centers for Disease Control and Prevention is broadening its criteria to test more symptomatic patients regardless of travel history or a known exposure to another case.

  • CDC Revises Guidelines as Coronavirus Spreads in U.S.

    The containment phase of identifying and tracking contacts of individual COVID-19 cases is giving way to a broader social mitigation strategy as the outbreak increases in the United States.

  • Revisiting the 5 Domains of High Reliability

    For the past several years, there has been a keen focus in healthcare on high reliability, the idea of operating in such a way as to prevent or avoid serious harm or mistakes. But how does the concept translate into actions that clinicians and administrators can use to make progress?

  • Digital Chatbot Helps Guide Patients Through Hospital Care

    Banner Health is using “chatbots” in some of its EDs to help guide patients through the care process and improve satisfaction. Patients can interact with the chatbot in a conversational style on their cellphones to ask questions and stay informed about schedules, lab statuses, and other aspects of their experience.

  • Can Telemedicine Deliver High-Quality Geriatric Care to Rural EDs?

    More than 100 U.S. EDs that have achieved some level of credit through the Geriatric Emergency Department Accreditation (GEDA) program. These EDs have taken specific steps to better meet the needs of older patients who present to the ED according to Geriatric Emergency Department Guidelines, established in 2013. However, recognizing that smaller, rural hospitals often do not have the training or resources to meet GEDA standards, researchers are determining if telemedicine technology can be leveraged to make this accreditation available to these facilities.

  • Study Highlights Effects of Case Management on Reducing Readmissions

    A recent study revealed that case management programs helped improve hospital quality and led to reductions in hospital readmission rates. Hospitals that collaborated with home health agencies, used telehealth, or made house calls experienced lower readmission rates related to pneumonia. Case management services and referrals to home health agencies were among the main factors that affected readmission rates.

  • Program Targeting Skilled Nursing Facilities Reduces Readmission Rates by 25%

    A study from Mount Sinai Health System in New York City revealed that 25% of patients who were transitioned to a skilled nursing facility (SNF) returned to the hospital within 30 days. The organization employed case management solutions to achieve a 20% reduction in the 30-day readmissions from SNFs.