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  • The Forecast Calls for Pain

    There is the proverbial glass half-full or half-empty — and then there is the cold shot of despair that comes with considering how much of the planet COVID-19 has yet to hit.

  • Personal Protective Equipment Shortage Is ‘Simply Unacceptable’

    Two different national surveys have found widespread shortages of personal protective equipment and other critical hospital supplies as the United States battles the highest number of COVID-19 cases in the world.

  • Global Standards Help Improve Patient Safety and Outcomes

    A Louisiana health system is improving safety and patient outcomes by expanding its use of barcodes and other tracking under the commonly used GS1 standards. The effort also is yielding better inventory management. Along the way, the health system developed a GS1 implementation program that other organizations can use.

  • Rapid Assessment Zone Re-Engineers Patient Intake Process, Expedites Care

    In the continuing quest to minimize wait times and enhance operational efficiency, clinicians and administrators have developed many patient flow models, most of which tend to work best in EDs with specific characteristics or patient populations. Sometimes, a unique model emerges that is worth considering for ED leaders who suspect there is more they could do to optimize their resources and serve patients more efficiently.

  • CMSA Launches New Guidelines for Case Management Adherence

    The Case Management Society of America is releasing its 2020 Case Management Adherence Guidelines to provide case managers with tactics for improving population health. The guidelines are designed to assist case managers and case management leaders in all practice settings.

  • Palliative Care Professionals Say Capacity Must Be Expanded

    Thousands of people with serious illness from COVID-19 need palliative care at a time when this typically scarce resource is stretched thinner than ever before. Palliative care professionals held a webinar in the early days of the outbreak in New York City to discuss how their knowledge and resources could be used to help the many people in need.

  • Telehealth Intervention Provides Solutions for Era of Social Distancing

    A recent study revealed how healthcare organizations can design a telehealth pilot program for elderly and at-risk populations with long-term health conditions. Researchers found that using the Model for Developing Complex Interventions in Nursing, healthcare providers could design a multifaceted telehealth intervention to minimize reinstitutionalization of people with multiple chronic conditions.

  • COVID-19 Devastates At-Risk Populations

    The COVID-19 pandemic appears to have a devastating effect on people with chronic diseases or who are immunosuppressed, are older, or obese. In other words, the people most at risk of serious illness from the disease are the same people case managers help each day. Case managers should focus more on remote case management, taking the pandemic into account as they contact and monitor patients.

  • Something Is Wrong: Good Cardiac Care Can Result in Lower Payments

    Evidence showing that hospitals achieving high marks in cardiac care will not be rewarded in value-based care programs is mounting, In fact, such facilities may be penalized. The risk-adjustment models that determine payment under value-based systems do not adequately account for factors like patient mix. The result can be that hospital leaders feel like they are being punished for providing quality care. That may tempt some to game the system.

  • Study: Hospitality More Influential Than Real Quality

    As hospital quality leaders struggle to achieve even small improvements in clinical care results and hope that the effort is rewarded in patient surveys, research suggests comfort amenities like private rooms may be more effective. That does not mean hospitals should shift focus from improving quality of care in favor of easier-to-achieve improvements in hospitality. But it might mean the industry focus on measures like the Hospital Consumer Assessment of Healthcare Providers and Systems survey is misguided.