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  • News Brief

    The Joint Commission on Accreditation of Healthcare Organizations 2005 National Patient Safety Goals that will apply specifically to hospitals have been finalized but many eager quality managers didnt wait for this news to take action.
  • Patient Satisfaction Planner - Evidence-based design could help quality of care

    You may not be an architect, but it might be time for you to start paying a little more attention to the way your hospital is designed especially if youre about to have a new facility built or youre embarking on a substantial renovation.
  • Care Calls helps members manage chronic diseases

    Using a combination of telephone calls from certified case managers, written materials, self-monitoring tools, and reminder messages to physicians, Univera Healthcare is helping members learn to monitor their chronic diseases.
  • CIGNA study supports integrated benefits

    A new study by Philadelphia-based CIGNA confirms what a number of health care professionals have been asserting: the integration of disability and health care programs can help return disabled employees to work more quickly, or even prevent absences, and also can lower total benefit costs.
  • Advance planning eases care for aging 

    Planning is something Americans do on a regular basis. They plan their vacations. They plan for the birth of a new baby. They plan for retirement. And they even plan for death. Yet few plan for the aging process.
  • Three-pronged approach improves care for Medicaid members

    Keystone Mercy Health Plan, Pennsylvanias largest Medicaid managed care plan, takes a proactive approach to preventing and managing illnesses, injuries, and utilization among its 285,000 members by providing targeted case management and outreach to members with chronic conditions.
  • Cultural competency program improves services

    An innovative cultural competency program has helped Molina Healthcare serve a highly diverse membership covered under Medicaid and other government-sponsored health care programs.
  • Studies show wellness cuts disability costs

    It has been a long, hard struggle for wellness proponents to prove the ultimate value of health promotion programming in terms of employee health and well-being. As the 90s unfolded, more evidence came forward demonstrating that wellness did, in fact, contribute to a reduction in health insurance costs/claims, helping to move wellness into the need to have category for a growing number of companies.
  • Handling data: Concurrent vs. retrospective approach

    Are you collecting data elements concurrently, while patients still are receiving care, or retrospectively after discharge? Each approach has distinct advantages and disadvantages, and which is best depends on the individual situation, says Patrice L. Spath, a health care quality specialist with Forest Grove, OR-based Brown-Spath & Associates.
  • Are you complying with medical staff standards?

    There are several key changes for the Joint Commission on Accreditation of Healthcare Organizations revised medical staff standards, which became effective as of January 2004. I see these as nothing less than revolutionary, says Martin D. Merry, MD, adjunct associate clinical professor of health management and policy at the University of New Hampshire in Durham.