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  • Know your potential limits in the event of disaster

    It wasn't years of medical education, AIDS research, and experience that especially prepared Ruth Berggren, MD, to accept her appointment as interim director of the Center for Medical Humanities & Ethics at the University of Texas at San Antonio it was, specifically, six days in New Orleans.
  • Tandem research may herald way around embryonic stem cell dilemma

    Researchers in Japan and the United States, in simultaneous and nearly identical findings, may have doused one of the most heated controversies in health science research by discovering a way to transform adult human skin cells into cells that closely resemble and act like embryonic stem cells.
  • Poor patients perceive discrimination in care

    Poor, uninsured people report disrespect, racial discrimination, or other unfair treatment during health care visits, according to a recent study.
  • Are pacts linking pro sports teams and providers fair?

    Is a sick person in Houston more likely to seek care at Methodist Hospital because that facility is the "official hospital" of the Houston Astros, a Major League Baseball team?
  • Call center specialist offers tips on hiring

    Recruiting and hiring staff for a customer call center is a process rife with challenges, ranging from a shrinking candidate pool to the structured nature of the job, cautions a partner in Banks & Dean, an international professional services firm based in Toronto.
  • Access career ladder promotes staff retention

    The access career ladder at Carolinas HealthCare System in Charlotte, NC, grew out of two realizations, says the assistant vice president for patient registration: Access employees who dont have the desire or aptitude to be a supervisor or manager need a way to experience career growth, and the opportunity for such advancement is a good way to promote employee retention.
  • Safety net services could replace private insurance

    One unintended consequence of the nations health care safety net which includes public hospitals, community health centers, local clinics, and some primary care physicians is that it is crowding out, or replacing, other insurance options for unmarried childless adults, according to new data from a research associate professor at the Institute for Policy Research at Northwestern University in Evanston, IL.
  • Patient readiness system addresses ability to transition in emergencies

    A scoring system for assessing which patients are most ready to be discharged from the hospital can be an important emergency preparedness tool, suggests the director of health services for Horizon Blue Cross Blue Shield of New Jersey, based in Mount Laurel.
  • ED tracking system is a boon to registration

    A new emergency department tracking and documentation system at The Ohio State University Medical Center is enhancing communication between registrars and clinicians and streamlining patient throughput, explains the assistant director of patient access services.
  • News Briefs

    Demand for inpatient and outpatient care continued to grow in 2003, as did the costs of providing that care, according to the latest American Hospital Association Annual Survey.