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  • Family Planning Centers Prepare for Fall as COVID-19 Pandemic Continues

    Women across the United States will not lose access to contraception, thanks to family planning providers working to prepare for a fall with both flu and COVID-19. Providers and leaders describe their work in this Q&A.

  • Weathering the COVID-19 Pandemic Proved Challenging for Providers

    Family planning centers across the United States focused on telehealth and found creative ways to serve their clients after the COVID-19 pandemic rolled across North America in the winter and spring of 2020. Contraceptive Technology Update asked clinic leaders to participate in a Q&A about their operations during the pandemic.

  • Special Report: Pandemic Response and Preparedness

    Family planning clinics and contraceptive providers have had to search for creative ways to stay open and continue providing services during the COVID-19 pandemic. Contraceptive Technology Update interviewed seven family panning providers in this Q&A special report.

  • Safely Screen Patients for Intimate Partner Violence During Telehealth Visits

    As telehealth visits play an important role in family planning during the pandemic, providers should be aware their patients might be closely monitored by their partners, especially in cases of intimate partner violence. Abusers might check the woman’s phone messages, digital communication, and apps with messaging.

  • Chief Reasons Domestic Violence Is Increasing

    Pandemics, economic recessions, natural disasters, and other crises can lead to increases in intimate partner violence or domestic violence for a variety of reasons. Women and children are particularly vulnerable when disasters such as COVID-19 strike.

  • With Domestic Violence Increasing, Family Planning Providers Should Screen for Signs

    Recent research suggests domestic violence may be increasing during the COVID-19 pandemic. Family planning clinics will need creative techniques to screen for signs as many visits continue through telehealth.

  • Engage Staff When Training or Implementing New Programs

    Quality improvement professionals often must train staff in new processes or initiatives, but the effectiveness of those sessions can depend on the approach. A simple meeting with a PowerPoint presentation may not be the best way to get good results. The best results will come when the participants feel involved with the effort and want to help reach the desired goal.

  • Kaizen Method Can Improve Case Management

    Efficiency and cost savings are worthy goals. Satisfaction also is relevant, whether applied to patients, frontline staff, managers, or chief executive officers. If your hospital workday is inefficient, satisfaction suffers at all levels. That is where the Kaizen method can help.

  • Medical Records in the COVID-19 Era: Renewing the Case for Interoperability

    The problems of electronic medical records (EMRs) have been all too real during this pandemic. Patients with life-threatening COVID-19 symptoms have gone to hospitals without family or friends. They may not recall critical details of their medical history, including medications. At the crux of this crisis is the patient’s EMR, which holds important details that help providers make treatment decisions. Too often in hospitals, healthcare providers cannot access all these records, which is frustrating for everyone.

  • Look for Undocumented Social Determinants of Health in Patient Charts

    One conundrum for hospital case managers involves identifying patients’ social determinants of health needs when the hospital record does not list all these data. The visible data could be missing critical factors related to why patients are returning to emergency departments or are not taking their medications.