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  • Incorporating end-of-life issues into education

    End-of-life issues should be discussed while people are in good health. Just as people prepare for birth, it is important to prepare for death.
  • Educate about safe sleep practices to prevent SIDS

    Recently, Laura L. Reno, vice president of public affairs for the Baltimore-based nonprofit health organization First Candle, spoke with parents who were grieving the loss of their 4-month-old baby, who had died while sleeping in a crib.
  • Case managers: It's your time to shine

    Case Management Week, Oct. 12-18, is a great opportunity for case managers in all settings to educate their co-workers and the public about what case managers do and the value they bring to the health care system, says Peter Moran, RN, C, BSN, MS, CCM, emergency department case manager at Massachusetts General Hospital and immediate past president of the Case Management Society of America (CMSA).
  • Health plan, medical practice team up on patient-centered medical home pilot

    CIGNA and Dartmouth-Hitchcock have joined forces to improve care coordination and quality of care for patients through a "patient-centered medical home" pilot project.
  • Will your patient be safe after the ED visit?

    Once a patient with violence-related traumatic injuries is stable and about to be discharged, you have to consider something equally important: Will he or she be safe after leaving your ED?
  • Ambulatory Care Quarterly: When patients show up without an escort to drive

    An outpatient surgery patient shows up with-out an escort to drive him home. Despite the nurse's insistence, the patient indicates he doesn't have anyone who can escort him. There is no cab or public transportation available. Reluctantly, the case continues, and the patient drives himself home.
  • Critical Path Network: Initiatives address ED overcrowding, diversion

    Faced with an increase in emergency department visits and a rising inpatient census, the chief executive officers at Massachusetts General Hospital in Boston made ED overcrowding a major quality and safety initiative of the hospital starting in 2006 and took a systemwide approach to addressing the problem.
  • CMS to add outpatient quality measures to OPPS

    In its proposed rule for the Outpatient Prospective Payment System, issued July 3, 2008, the Centers for Medicare & Medicaid Services (CMS) continued its efforts to tie reimbursement to quality of services, adding four new outpatient quality measures that hospitals must report on and asking for public comments on an additional 18 measures being considered for future years.
  • Start to get your facility ready to use the CARE tool

    It will be several years before the Centers for Medi-care & Medicaid Services (CMS) will require hospitals to use the Continuity Assessment Record and Evaluation (CARE) tool, but hospital case managers can start now to prepare for its implementation and to give CMS feedback on the tool and its use in various settings.
  • Empower patients at the next level of care

    "We need to do the same thing to empower patients and their families with information so they can be active participants in every transition of care," adds Skinner, a case manager for more than 20 years, principal consultant for Whitwell, TN-based Riverside Healthcare Consulting and a member of the National Transitions of Care Coalition.