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Many people, including a lot of risk managers, thought The Johns Hopkins Hospital in Baltimore was taking a huge risk when it allowed ABC television crews extensive access to produce the groundbreaking series "Hopkins 24/7" in 2000. But the experience was overwhelmingly positive, says Gary M. Stephenson, MS, senior associate director for media relations and public affairs with Johns Hopkins Medicine.
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Health care providers are becoming more open to the media and willing to comply with requests for access that in years past would never have been allowed, but a television series is raising questions about how much media access is too much.
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Healthcare Risk Management a sister publication to Hospital Employee Health -- was recently awarded first place in the category of "Best Instructional Reporting" by the Specialized Information Publishing Association.
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As more hospitals tackle the injuries from patient handling, a second major cause of musculoskeletal injury is coming to the forefront: Slips, trips, and falls.
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The search for a better respirator continues. For health care workers, the difficulties with respiratory protection extend beyond the question of fit. They also struggle with tolerability and comfort throughout a shift.
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Better-fitting respirators may not be the only outcome of proposed new criteria for N95s. Some critics predict frustration and confusion will be unintended consequences of the proposed rule.
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A laundry worker died of acute asthma after breathing bleach fumes from an open pail. Floor cleaner splashed in the eyes of housekeepers. Even bystanders suffered irritating effects of disinfecting chemicals.
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The "greening" of American hospitals may be a golden opportunity for employee health.
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Career ladders can be an excellent way to improve retention in your patient access department. However, there are some pitfalls to avoid. "Career ladders must be current and relevant to the job," says Holly Hiryak, MNSc, RN, CHAM, director of hospital admissions and access services at University Hospital of Arkansas in Little Rock. "There may be complacency if [employees] are not goal-driven with measurable roles and responsibilities."
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Some front-end staff, unfortunately, view your department as a revolving door or jumping-off point. However, others choose to make a long, fruitful career for themselves in the field of patient access.
