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  • Don’t avoid bringing up a difficult subject

    End-of-life care may be the most difficult subject youll take up with your clients, but youll be doing them a big disservice if you dont discuss it.
  • Inpatient case managers handle discharges, review

    When Jeanne Musolf, MS, RN, CCM, talks with new employees about the inpatient case management program at Childrens Hospital of Wisconsin, she often tells them, expect that how things are currently will not be how they are six months from now. Were always trying to improve and change.
  • Discharge planning system makes documenting easy

    At Sarasota (FL) Memorial Hospital, discharge planners dont spend a lot of time checking off boxes to document each individual task they have performed.
  • Data help case management demonstrate its contributions

    While many case management organizations are struggling to demonstrate the contributions they make to patient care, reimbursement, and cost containment, the integrated case management department at Sarasota (FL) Memorial Hospital has overcome the barrier and can demonstrate with confidence how it contributes to organizational success.
  • Computer documentation won’t cure all problems

    For years, health care managers have been reworking documentation forms trying to streamline the process to make it fast and efficient to increase compliance. No one ever designed the perfect form.
  • SSM slashes LOS almost two days in just two weeks

    Reducing patient length of stay (LOS) from nearly seven days to the regional average of 5.5 days usually takes two years, according to the Health Care Advisory Board, a nationally recognized organization that provides best practices research and analysis to the health care industry.
  • Do you offer a choice on home care services?

    Discharge planners at some facilities apparently are either unaware of or are ignoring a federal requirement that hospitals offer patients a choice of home care providers and that they tell patients when there is a financial interest between the hospital and an agency to which the patient is being referred.
  • Health plan targets members at risk for suicide

    Clinicians at PacifiCare Behavioral Health use a variety of techniques to identify patients who may be at risk for suicide, beginning with a members first call to the managed behavioral health plans behavioral health line, which is staffed by customer service associates trained to identify members who need immediate interventions.
  • Supply and demand: Volumes are going up

    A few years back, the Office of the Inspector General (OIG) released a report that referred to the IRB process as A System in Jeopardy.
  • U.S., international IRBs forming partnerships

    As more research heads for underdeveloped countries, there are greater challenges and opportunities for research institutions and IRBs located in the United States that may be connected to the research done in these countries through sponsorship or multisite clinical trials.